A. Try the Demo version. It has the full code program data in it. Some of the output will be replaced by asterisks on the screen.Q2. How can I obtain a user name and password for the full code program?
A. These are available on a subscription basis. For information, click here.Q3. Why can't I make the user name and password work?
A. They are case-sensitive. Be sure you use the correct case. (For example, Bob, bob, and BOB are all different.) Do not use any quotation marks or other punctuation.Q4. Will you notify me before my subscription expires?
A. Yes, as long as we have your correct contact information. We'll send you an e-mail three or four weeks before it expires. If your e-mail bounces back, we'll mail you a notice. If neither works, your subscription will end when it is up and you will discover that the next time you try to use it.Q5. How can I obtain a printed list of all the codes in a series?
A. This site is intended for single-code lookups. If you want printed lists, please consult a code book publisher.Q6. How complete is the Master 900001 series?
A. The series is complete through 911000, partial through 912000, and practically empty thereafter. Please help fill in the series by sending us missing codes and combinations.Q7. What is a Small Format Interchangeable Core?
A. An IC that replicates the functionality and design popularized by Best.Q8. Is there a demo for the key blank cross-reference?
A. There's no demo, but you can e-mail us for a trial user name and password. Or call us at 970-882-7191.Q9. Does your site have down times for updates and if so what times do they occur?
A. No. When we update, we put a second copy of the program on the site and test it. When we're satisfied, we rename the appropriate files to reassign you to the new version. The renaming takes 5 to 15 seconds, so the chance of you hitting it is extremely small. You would probably get a "404: File not found" or "Internal Server Error", and by the time you tried it again, it would be okay.Q10. I have recently purchased a Palm Pilot with wireless modem which allows continual connection to the web while working in my mobile shop (Van). Is there a way to view your site from the Palm Pilot?
A. Customers report that it works fine with the Palm Pilot VII and VIIx.Q11. Does it work with a Sprint Aircard?If you have any question as to whether it might work on your equipment, you can test it yourself --- just try the demo on the site. It's exactly the same as the full program except that it shows some asterisks where the full program shows numbers.
A. It works with the Sprint Aircard 510 attached to a laptop.
Q12. Are your codes almost 100% accurate? I know that there are always little errors but overall does your site consistently produce precise and accurate codes?
A. Yes. We work harder than any other code publisher to test the accuracy of our codes.Q13. Are the 1200CM cards and/or Blackhawk cards printable and accurate from the web?
A. The Blackhawk cards are, if you're using Windows and IE or Netscape on a PC. The sizes do come out different on a Mac or on Linux. But test them --- the demo lets you print one particular card.Q14. My question isn't answered here. What now?
A. E-mail us.